🔒 PRIVACY POLICY

1. Purpose and Scope of Information Collection

The website vncsports.com does not sell, share, or trade the personal information of customers collected on the website to any third party. The personal information collected will only be used internally by the company.

When you contact us to register for a service, the personal information that vncsports.com collects includes:

  • Full name

  • Shipping address

  • Phone number

  • Email address

In addition to personal information, we collect service-related information:

  • Product name

  • Quantity

  • Product delivery/receipt time

2. Scope of Information Usage

The collected personal information will only be used internally by vncsports.com and for one or all of the following purposes:

  • Customer support.

  • Providing information related to the service.

  • Processing your orders and providing services and information through our website as requested by you.

  • We may send information about new products, services, upcoming events, or recruitment information if you register to receive email notifications.

  • Additionally, we will use the information you provide to support customer account management; confirm and execute financial transactions related to your online payments.

3. Information Storage Period

For personal information, vncsports.com will only delete this data if the customer requests it. Customers can send a request email to:vncsportcoffee.ltd@gmail.com

4. Individuals or Organizations That May Have Access to Personal Information

The parties who may have access to customer personal information fall into one of the following cases:

  • VNCSPORT PICKLEBALL CLUB

  • Partners who have signed contracts to perform a part of the service provided by VNCSPORT PICKLEBALL CLUB. These partners will receive information according to the contract agreement (which may be partial or complete information depending on the contractual terms) to support users in utilizing the services provided by the Company.

5. Address of the Unit Collecting and Managing Personal Information

  • VNCSPORT PICKLEBALL CLUB
  •  Address:Vnc Sport Pickleball, St 454, Phum4, Phnom Penh, Cambodia
  • Website: vncsports.com
  •  Email: vncsportcoffee.ltd@gmail.com

6. Means and Tools for Users to Access and Edit Their Personal Data

 

vncsports.com does not collect customer information directly through the website. Customer personal information is collected via the contact email for ordering products/services sent to our mailbox: vncsportcoffee.ltd@gmail.com, or through the phone number used to contact for product purchases:+855 977 998 686. You can contact the email address and phone number above to request vncsports.com to edit your personal data.

7. Mechanism for Receiving and Resolving Consumer Complaints Related to Personal Information Being Used for the Wrong Purpose or Outside the Notified Scope

At vncsports.com, the protection of your personal information is very important. You are assured that the information provided to us will be kept confidential. vncsports.com commits not to share, sell, or rent your personal information to any other person. vncsports.com commits to using your information only in the following cases:

  • Improving the quality of services for customers.

  • Resolving disputes and complaints.

  • When required by law enforcement agencies.

vncsports.com understands that your right to protect personal information is also our responsibility. Therefore, in any case of questions or feedback related to the vncsports.com privacy policy, and especially regarding personal information being used for the wrong purpose or outside the notified scope, please contact us via email: vncsportcoffee.ltd@gmail.com